Orders are generally shipped from our distribution centre, which is located in Melbourne, the next day after full payment is received.

FAQ

1. Do you ship to international address?

Currently we only ship within Australia.

2. How are the items delivered?

The item is shipped via Australia Post, Fastway or Allied Express, according to the size and weight of the item.

3. Can I use my own delivery service?

We only use our nominated carrier for delivery.

4. How long does it take to ship to my picnic basket?

The estimated delivery time frames are:

  • For customers in VIC, approximately 3 – 5 working days;
  • For customers in NSW, SA, ACT, approximately 4 – 8 working days;
  • For customers in QLD, NT,WA and TAS, approximately 7 – 10 working days.

NOTE:

  • We are unable to guarantee a delivery on any specific dates or times as this is not something our delivery partners would be able to guarantee either.

5. When will the item be dispatched?

Most items will be dispatched the very next day after full payment is received.